Zappos ceo book5/9/2023 ![]() It’s tough for a person to replace a C.E.O. Hsieh told him last summer that he wanted to pursue other projects, he did not push back. Deshpande, who was previously Zappos’s chief operating officer, said that when Mr. The revelations brought new scrutiny to the circumstances of his exit from Zappos. Hsieh had been behaving erratically for months and that friends had considered staging an intervention last summer. Since then, it has been reported that Mr. Hsieh, 46, died from injuries suffered in a house fire in New London, Conn., sending shock waves throughout the roughly 1,500-person company, as well as tech and entrepreneurial circles. Hsieh abruptly retired in August after two decades, which led Mr. Zappos, which is owned by Amazon, was already navigating remote work and grappling with pandemic-driven changes in how people shop when Mr. ![]() But Kedar Deshpande took over at a particularly fraught time. ![]() It was never going to be easy to succeed Tony Hsieh, the celebrated chief executive of Zappos, who turned a tiny online shoe seller into a $1 billion behemoth through an obsessive focus on corporate culture and happy employees. ![]()
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